Shipping Policy

Orders are generally processed within 2–3 working days after successful order confirmation.

Orders placed on weekends, public holidays or during high-volume periods may require additional processing time.

After processing, orders are generally delivered within approximately 5–7 working days across India.

Delivery time may vary based on:

• Customer location
• Courier availability
• Public holidays
• Weather conditions
• Remote or restricted delivery areas
• Operational disruptions or circumstances beyond reasonable control

Where tracking is available, customers may receive shipment or tracking information after the order has been dispatched.

Tracking information may take some time to become active after the shipment has been handed over to the courier partner.

Customers are responsible for providing complete and accurate shipping information while placing an order.

We may not be responsible for delays or failed delivery resulting from:

• Incorrect address
• Incomplete address
• Incorrect PIN code
• Incorrect contact information
• Customer being unavailable to receive the shipment

Courier partners may make one or more delivery attempts depending on their operating procedures.

If a shipment is returned because of repeated failed delivery attempts or incorrect information supplied by the customer, additional shipping charges may apply for re-dispatch.

Although we make reasonable efforts to dispatch and deliver orders within the estimated timeline, delays may occasionally occur.

Possible causes may include:

• Courier disruptions
• Weather conditions
• Public holidays
• High order volumes
• Government restrictions
• Natural events
• Other circumstances beyond reasonable control

Delivery timelines are estimates and should not be treated as guaranteed delivery dates unless specifically stated otherwise.

If an order arrives damaged, defective, incomplete or incorrect, the customer should report the issue within 3 days of delivery.

Clear photographic evidence and relevant order details may be required to review the claim.

Approved claims will be handled according to our Return & Refund Policy.

Orders containing multiple products may occasionally be delivered in separate packages depending on product availability, fulfilment requirements or courier operations.

Separate tracking information may be provided where applicable.

We reserve the right to update this Shipping Policy from time to time to reflect changes in our delivery operations, courier services or business practices.

Any updated policy will apply from the date it is published on the website.